Frequently Asked Questions

LAVANI | Frequently Asked Questions

What materials are used in LAVANI jewelry?

"We use high-quality materials including Sterling Silver, 18k Gold plating, and premium Rose Gold finishes. Our pieces are often accented with carefully selected semi-precious stones and crystals to ensure long-lasting brilliance."
Is LAVANI jewelry suitable for sensitive skin?

"Yes, all our pieces are hypoallergenic and lead/nickel-free, making them safe and comfortable for daily wear, even for sensitive skin."

How long does shipping take?

"We strive to process orders within 1-2 business days. Shipping times vary depending on your location, but typically range from 3 to 7 business days."
Do you offer international shipping?

"Currently, we focus on delivering excellence within [Insert your main country/region]. Please check our shipping page for any updates on international delivery."

How should I care for my jewelry?

"To maintain the sparkle of your LAVANI pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place, preferably in the original LAVANI packaging."

What is your return policy?

"We want you to love your purchase. If you’re not completely satisfied, you can return or exchange unworn items within [14] days of delivery. Please refer to our Refund Policy page for more details."

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